Microsoft Corporation (NASDAQ:MSFT) plans for next version of Microsoft Dynamics CRM

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Dallas, Texas 07/03/2013 (Financialstrend) – Microsoft Corporation (NASDAQ:MSFT) closed in the previous trading session at $33.94 after going down by 1.22% (or -$0.42). The intra-day range of the stock is $33.63-$34.44. The market capitalization of the company is $283.44 billion.

The company, Microsoft Corporation, has announced yesterday that it is planning to make the next version of Microsoft Dynamics CRM available from the fall of 2013. This version is being designed to redefine how the customers are engaged with businesses. It represents an approach taken by Microsoft Dynamics CRM to develop and deliver business solutions by putting the people at the centre.

The version will be available both on premises as Microsoft Dynamics CRM 2013 and online as Microsoft Dynamics CRM Online Fall ’13. This major release will provide more personal experiences to marketing, sales and customer care professionals. The new release will give people the capability to have access to information through a variety of devices.

This version will introduce a new user experience that will be fluid and fast, enabling people to access information related to their jobs and will deliver a good contextual info that may help people to have deeper insights into the needs of their customers. Microsoft Dynamics CRM will also offer an improved social collaboration capability so that its users can connect with the right resources and right people at the right time.

The corporate vice president of Microsoft Dynamics CRM, Bob Stutz, said that customers “do not want to make a fool of them”. They are very knowledgeable and interact with their professional and social networks before making any of their buying decisions. Therefore, Microsoft Dynamics CRM helps by giving information to these customers personally so that they can arrive at the right conclusions, choose right solutions, nurture relationships to get amazing experiences and engage to drive sales up.

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